Referral & Loyalty Program - Updates
Why is the Referral & Loyalty Program changing?
We’re updating our Referral & Loyalty Program to create a simpler, more valuable experience for our customers. As part of this transition, the current program will be ending to make way for a new and improved rewards experience. We’re committed to pr
When is the current Loyalty Program shutting down?
The current Referral & Loyalty Program will officially shut down on June 29, 2026 at 8AM PST. After this time, all features of the existing program will no longer be available.
Will I lose my store credit after the program ends?
Any remaining balance will be automatically transferred to the new loyalty program, where you’ll be able to use it once the new program launches on June 30, 2026. Stay tuned for more updates!Please note that transferred credits will expire 365 days a
Can I still use my store credit?
Yes! You can continue using your store credit before June 29, 2026, at 8AM PST. For step-by-step instructions on accessing your store credit, please see Where can I find my wallet balance and reward code?
What happens to my milestone gifts and how do I claim them?
Milestone gifts must be claimed before June 29, 2026, at 8AM PST. Any unclaimed milestone gifts will expire at the time of program shutdown and will not carry over to the new program. To claim your gift, simply log into your account and select your a
What will happen to the Refer-a-Friend program?
The Refer-a-Friend program will remain active until June 29, 2026, at 8AM PST. During this time, customers can still share a referral link, giving friends 20% off a $50+ purchase. Please note that referral rewards, including the $5 credit, are no lon
Do I need to sign up for the new loyalty program if I was part of the old one?
Details on enrollment and access will be shared soon. In the meantime, we recommend signing up for our newsletter if you haven’t already. If you’re already subscribed, please keep an eye on your email for the latest updates. ✨