My lashes won’t stick to the liner, how do I get them to stick?
This can happen for a few different reasons.
All articles
Troubleshooting
Having issues? Click here!
My inner/outer corners keep lifting, how do I prevent that?
This will usually happen if there isn't enough liner applied to the inner/outer corner. In these cases, we recommend applying a second coat of liner so that the corners don’t lift.
One of the magnets fell off my lash, what can I do?
In this case please reach out to our support team and provide the pictures of the lashes and your order number so that we can get this resolved for you right away.
My lashes are too dramatic/short for my preference, how can I resolve this?
Please reach out to us!.
What do I do if I've had an allergic reaction due to your product?
If you experienced any kind of reaction due to our products, please make sure to reach out to our support team immediately with your order number so we can get this resolved for you right away.