Glamnetic does not offer phone support. However, we are available via SMS.

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Glamnetic FAQs

<div data-block="true" data-editor="8tc84" data-offset-key="caara-0-0" id="isPasted"><div data-block="true" data-editor="8tc84" data-offset-key="caara-0-0" id="isPasted"><p data-offset-key="caara-0-0"><span style="font-size: 16px; color: rgb(0, 0, 0);">Our <strong>Legacy Insider Membership</strong> will sunset soon as we move to our new Glamnetic Insider Membership program, which includes two tiers:<strong>&#xA0;Insider Plus</strong> and Insider<strong>&#xA0;Access</strong>.</span></p><p data-offset-key="caara-0-0"><span style="font-size: 16px; color: rgb(0, 0, 0);">Here&#x2019;s a quick comparison:</span></p><p data-offset-key="caara-0-0"><span style="font-size: 16px; color: rgb(0, 0, 0);"><strong>Legacy Insider Membership</strong></span></p></div><div data-block="true" data-editor="8tc84" data-offset-key="85e3k-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">$12.99/month</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="8k79p-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">15% to 20% off at checkout</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="en3iu-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Free U.S. shipping</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="da56m-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Early access to new launches</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="bhvbv-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Free MaDamn welcome nail kit</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="83io6-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Priority support</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="24i5b-0-0"><p><br></p><p><span style="font-size: 16px; color: rgb(0, 0, 0);"><strong>Insider Plus Membership</strong></span></p></div><div data-block="true" data-editor="8tc84" data-offset-key="94gua-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">59.99/year</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="8llgi-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">$10 Welcome Credit</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="2uti5-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Earn 15% back in store credit on all orders</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="boe21-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Free Nail at Sign-Up</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="a7qm7-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Free U.S. Standard shipping, every order</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="epg93-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Access to Exclusive Sales</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="75jo-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Access to Exclusive Insider Plus Email Newsletters</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="1jnro-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Early Access to New Launches</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="1h55b-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Priority Support</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="2kcln-0-0"><p><br></p><p><span style="font-size: 16px; color: rgb(0, 0, 0);"><strong>Insider Access Membership</strong></span></p></div><div data-block="true" data-editor="8tc84" data-offset-key="evvli-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Free to join</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="1nfdl-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Earn 5% Back in Store Credit on All Orders</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="f81ei-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Access to Exclusive Sales</span></li></ul></div><div data-block="true" data-editor="8tc84" data-offset-key="8hh2t-0-0"><ul><li><span style="font-size: 16px; color: rgb(0, 0, 0);">Access to Exclusive Insider Access Email Newsletters</span></li></ul></div><p data-block="true" data-editor="8tc84" data-offset-key="cbupf-0-0"><span style="font-size: 16px; color: rgb(0, 0, 0);"><br></span></p></div><div data-block="true" data-editor="8tc84" data-offset-key="cbupf-0-0"><br></div>

Our Legacy Insider Membership will sunset soon as we move to our new Glamnetic Insider Membership program, which includes two tiers: Insider Plus and Insider Access. Here’s a quick comparison:. Legacy Insider Membership. Insider Plus Membership. Insi

What are the differences between Legacy, Insider Plus and Insider Access membership?

Insider Membership Program

Glamnetic Insider Membership

How do I create my Glamnetic account?

How do I log into my account?

How do I modify my address and name on my account?

How do I stop your marketing emails?

How do I unsubscribe from text messages?

How to reset your Glamnetic account password

My Account

Can I use more than one discount code?

Can I stack a discount code on top of the custom bundle builder discount?

Do discount codes work on bundles or kits?

What are the discount code exclusions?

How do I apply a discount code to my order?

Discount, Promotions and Exclusions

Shipping Information

How do I track my order?

What countries do you ship to?

What countries do you not ship to?

What are your shipping costs?

Do you offer expedited shipping?

How long does it take to receive domestic orders?

How long does it take to receive international orders?

Will I be charged duties/customs fees on international orders?

Canada Order Shipping and Tracking

Extend Shipping Protection

Where are you based?

Where is my order coming from?

How can I resolve an order that has been delivered to the wrong location?

Will I be charged duties/customs fees on Canadian orders?

Passport Global Terms

What's changing for EU orders in 2026?

How much is the customs charge?

Will I have to pay anything extra at delivery?

Does this apply to my order?

I placed an order before July 1, will I be affected?

Will this delay my shipping?

EU Customs & Duties Update

Shipping and Delivery

How do I check the status of my order?

When will I receive my order?

How do I cancel my order?

How merged orders work?

How will the holidays or promotions affect the shipping time on my order?

Order Status

What payment methods do you accept?

What currency is the pricing on your website?

What platforms offer installment payment plans?

What is Shop Pay Installments?

Payment and Billing

Gift Card Terms & Conditions

How can I purchase a Glamnetic Gift Card?

How can I use my Glamnetic Gift Card?

How can I find out the balance of my Glamnetic Gift Card?

Do Glamnetic Gift Cards expire?

Are Glamnetic Gift Cards eligible for return or refund?

Can I purchase multiple gift cards at the same time?

Gift Cards

Who is eligible to use the Return Portal?

How to submit and process a return?

I’ve already returned my products, how do I get my refund?

Why was my international refund amount different than what I paid?

Where do I return my international order?

How much does it cost to return my order?

Glamnetic Return Policy

Returns and Refunds

Are Glamnetic products cruelty-free?

Why does the length of the press-ons look different on me?

Will I definitely find my nail size in the Glamnetic x Glamzilla kit?

Texas SMS Notifications

Are Glamnetic products safe during pregnancy?

Nail Shapes & Measurement Guide

Where are your nails manufactured?

What materials are your nails made of?

Are Glamnetic Press-On Nails Recyclable?

Are the nails vegan?

What is included in the nail kit?

I have very small/large nail beds, will your nails fit?

Are the nails customizable?

How long will the nails stay on?

How do I prep my nails for the press-ons?

How do I apply Glamnetic Press-On Nails?

How do I remove the press-on nails?

Can I reuse the nails?

What shape and length nails do we offer?

Can children use the press-on nails?

I have flat nail beds, will Glamnetic nails work for me?

Are your nails handmade?

Toenail Shapes & Measurement Guide

Step-by-Step: Gentle Nail Removal

When to Use Tabs vs. Glue

How to Remove Glamnetic Press-On Nails Safely

Short, Super Short, and Extra Short Shapes Comparison

Sparkling Gems Collection

GLAMNETIC X GLAMZILLA: GLAMSQUAD FOREVER

Euro Summer Collection

The Spring Edit Collection

Quick Press Mani Collection

Love Notes Collection

Sugar Glazed Press On Nails

Glam Icons Collection

Snowed In Collection

Harry Potter™ x Glamnetic

Love In Bloom Collection

Fright Night Collection

Glamnetic x Fanatics

GLAMNETIC X GLAMZILLA

Happily Ever After Collection

Timeless Tones Collection

Hello Spring Collection

Siren’s Cove Collection

Summer Steel Collection

The Solids: Vol. 4 Winter Opulence

Spring French Tip Collection 2.0

French Tip Collection

Glamnetic x Hello Kitty & Friends 2024

Best of Press-Ons Gift Set Holiday Nail Kit

Snow Place Like Home Collection

The Juicy Drop Collection

Beetlejuice x Glamnetic

Simply Spooky Collection

Moon Child Collection

The Solids: Vol.3 Fall Forest Collection

Summer Picnic Collection

The Solids: Vol.2 Summer Vivids

Destination Collection

Catching Feelings Collection

Glossy Collection

Harry Potter x Glamnetic

Polar Day

Birthday 2.0 Collection

Y2K Collection

Sleigh All Day

Snow Day Collection

The Solids: Vol. 1 Spring Bloom Collection

Birthday Collection

Velvet Crush Collection

Short and Sweet Collection

December 2020 Collection

Modern Artista Collection

Nail Collections

Ultimate guide to applying and securing your Glamnetic Press-On nails

I'm having trouble removing my press-on nails—what should I do?

Understanding Green Nail Discoloration

Tips and tricks

Super Short Nail Sizes

Short Oval Nail Sizes

Short Squoval Nail Sizes

Short Round Nail Sizes

Short Almond Nail Sizes

Medium Almond Nail Sizes

Medium Square Nail Sizes

Medium Coffin Nail Sizes

Medium Oval Nail Sizes

Long Coffin Nail Sizes

Nail Sizes per Style

What are the Removable Adhesive Nail Tabs made of?

What's included in the Removable Adhesive Nail Tabs?

What's the difference between the nail glue and the Removable Adhesive Nail Tabs?

How do you apply the Removable Adhesive Nail Tabs?

How do I remove the  Removable Adhesive Nail Tabs?

Can I use the Removable Adhesive Nail Tabs and the Nail Glue together?

Removable Adhesive Nail Tabs

What’s a UV Gel Top Coat Topcoat?

How to apply a Top Coat on Press-On Nails?

Why use a UV Gel Top Coat on Press-On Nails?

What color is the UV Gel Top Coat?

Do we need to cure this top coat with UV Light?

What is the best way to remove the top coat?

Can we remove the top coat once we apply it to the press-on nails?

What is the fill weight of the UV Gel Top Coat?

What are the ingredients UV Gel Top Coat?

Is the UV Gel Top Coat vegan and cruelty-free?

What is the expiration date of the UV Gel Top Coat?

Where should I store the UV Gel Top Coat?

Can I use a topcoat on decorated press-ons?

Will a topcoat damage my press-on nails?

What does it mean by no-wipe?

How often should I reapply the UV top coat to maintain its shine and durability?

What are the differences between Legacy, Insider Plus and Insider Access membership?Updated 10 days ago