Glamnetic does not offer phone support. However, we are available via SMS.

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Glamnetic FAQs

Why am I no longer receiving Glamnetic text messages? We&#x2019;ve temporarily paused sending text messages to phone numbers with Texas area codes to comply with the state&#x2019;s new SMS regulations (Texas SB140).I live in Texas, but don&#x2019;t have a&#xA0;Texas area code. Will I still get texts? Yes! Our system identifies Texas numbers by area code only, so you&#x2019;ll continue to receive texts unless you opt out.How can I unsubscribe from Glamnetic text messages? You can unsubscribe at any time by simply replying &#x201C;STOP&#x201D; to any Glamnetic text message. We&#x2019;ll update your preferences right away.I want to keep getting texts even though I live in Texas.&#xA0;What should I do? If you&#x2019;re a Texas resident and want to continue receiving texts, email us at [support email], and we&#x2019;ll review your account.When will texts resume for Texas area codes? We don&#x2019;t have a timeline yet, but we&#x2019;ll share updates as soon as possible. In the meantime, stay connected by:<ul data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"><li data-stringify-indent="0" data-stringify-border="0" style="font-size: 16px; color: rgb(0, 0, 0);">Subscribing to our newsletters</li><li data-stringify-indent="0" data-stringify-border="0" style="font-size: 16px; color: rgb(0, 0, 0);">Downloading the Glamnetic App for updates and promotions</li></ul>

Why am I no longer receiving Glamnetic text messages?We’ve temporarily paused sending text messages to phone numbers with Texas area codes to comply with the state’s new SMS regulations (Texas SB140). I live in Texas, but don’t have a Texas area code

Texas SMS Notifications

Product Questions

How do I create my Glamnetic account?

How do I log into my account?

How do I modify my address and name on my account?

How do I stop your marketing emails?

How do I unsubscribe from text messages?

My Account

Can I use more than one discount code?

Can I stack a discount code on top of the custom bundle builder discount?

Do discount codes work on bundles or kits?

What are the discount code exclusions?

How do I apply a discount code to my order?

Discount, Promotions and Exclusions

Shipping Information

How do I track my order?

What countries do you ship to?

What countries do you not ship to?

What are your shipping costs?

Do you offer expedited shipping?

How long does it take to receive domestic orders?

How long does it take to receive international orders?

Will I be charged duties/customs fees on international orders?

Canada Order Shipping and Tracking

Extend Shipping Protection

Where are you based?

Where is my order coming from?

How can I resolve an order that has been delivered to the wrong location?

Will I be charged duties/customs fees on Canadian orders?

Shipping and Delivery

How do I check the status of my order?

When will I receive my order?

How do I cancel my order?

How merged orders work?

How will the holidays or promotions affect the shipping time on my order?

Order Status

What payment methods do you accept?

What currency is the pricing on your website?

What platforms offer installment payment plans?

What is Shop Pay Installments?

Payment and Billing

Where do I submit my return request?

Who is eligible to use the Return Portal?

How do I use your return portal?

I’ve already returned my products, how do I get my refund?

Why was my international refund amount different than what I paid?

Where do I return my international order?

How much does it cost to return my order?

Returns and Refunds

Are Glamnetic gift cards available for purchase?

Are Glamnetic products cruelty-free?

Why does the length of the press-ons look different on me?

Will I definitely find my nail size in the Glamnetic x Glamzilla kit?

Nail Shapes & Measurement Guide

Where are your nails manufactured?

What materials are your nails made of?

Are Glamnetic Press-On Nails Recyclable?

Are the nails vegan?

What is included in the nail kit?

I have very small/large nail beds, will your nails fit?

Are the nails customizable?

How long will the nails stay on?

How do I prep my nails for the press-ons?

How do I apply the nails?

How do I remove the press-on nails?

Can I reuse the nails?

What shape and length nails do we offer?

Can children use the press-on nails?

I have flat nail beds, will Glamnetic nails work for me?

Are your nails handmade?

Toenail Shapes & Measurement Guide

Polar Day Press On Nails

Tutti Frutti Press On Nails

Juicy Press On Nails

Rogue Press On Nails

Fright Night Collection

Glamnetic x Fanatics

Glamnetic x Glamzilla

Happily Ever After Collection

Timeless Tones Collection

Hello Spring Collection

Sandal Season Collection

Summer Steel Collection

Siren’s Cove Collection

The Solids: Vol. 4 Winter Opulence

Spring French Tip Collection 2.0

Love In Bloom Collection

French Tip Collection

Snow Place Like Home Collection

Best of Press-Ons Gift Set Holiday Nail Kit

Moon Child Collection

Simply Spooky Collection

The Solids: Vol.3 Fall Forest Collection

Summer Picnic Collection

Beetlejuice x Glamnetic

Glamnetic x Hello Kitty & Friends 2024

The Solids: Vol.2 Summer Vivids

Destination Collection

Catching Feelings Collection

Harry Potter x Glamnetic

Glossy Collection

Nail Collections

What’s a UV Gel Top Coat Topcoat?

How to apply a Top Coat on Press-On Nails?

Why use a UV Gel Top Coat on Press-On Nails?

What color is the UV Gel Top Coat?

Do we need to cure this top coat with UV Light?

What is the best way to remove the top coat?

Can we remove the top coat once we apply it to the press-on nails?

What is the fill weight of the UV Gel Top Coat?

What are the ingredients UV Gel Top Coat?

Is the UV Gel Top Coat vegan and cruelty-free?

What is the expiration date of the UV Gel Top Coat?

Where should I store the UV Gel Top Coat?

Can I use a topcoat on decorated press-ons?

Will a topcoat damage my press-on nails?

What does it mean by no-wipe?

How often should I reapply the UV top coat to maintain its shine and durability?

Why is it important not to overload the brush when applying the UV top coat?

Why should I avoid getting the UV top coat on my skin during application?

UV Gel Top Coat

Handheld UV Led Lamp

How to use the handheld UV Led Lamp?

What type of plug does it come with the UV Led Lamp?

Is the UV Led Lamp safe to use?

What is included in the box of UV Led Lamp?

How many LEDs are on the UV Led Lamp?

What is the power consumption of the UV Led Lamp?

Does the UV Led Lamp have a timer?

What are the cautions and dangers of the UV Led Lamp?

What are the charging details of UV Led Lamp?

Timeless Tones Nail Decal Sticker

What is a Nail Decal Sticker?

What material are the Nail Decal Stickers made of?

What are the features and benefits of the Nail Decal sticker?

How to apply Nail Decal stickers?

Can I use the Nail Decal Stickers without any additional nail tools?

Should I apply nail glue to the back of the gem or pearl for longer-lasting wear?

How long can I expect the nail decal stickers to last once applied?

How many gems/pearls come in each sticker sheet?

Can I use Nail Decal Stickers on natural and press-on nails?

Can I use the Nail Decal Stickers on toenails?

What is the size of the Nail Decal Sticker?

Nail Decal Stickers

Nail Decal Tweezer

How to use the Nail Decal Tweezer?

What are the features and benefits of the Nail Decal Tweezer?

Is the Nail Decal Tweezer suitable for both beginners and experienced users?

What material is the Nail Decal Tweezer made of?

What’s the length and weight of the Nail Decal Tweezer?

What are the Removable Adhesive Nail Tabs made of?

What's included in the Removable Adhesive Nail Tabs?

What's the difference between the nail glue and the Removable Adhesive Nail Tabs?

Texas SMS NotificationsUpdated 13 hours ago