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Passport Global TermsUpdated 6 hours ago

1. The Merchant → Passport → Customer sale structure

  • Paragraphs 1–3, specifically:

    • “You are shopping on a merchant’s website”

    • Product is sold first to Passport, then to the customer

    • Customer info shared with Passport

    • Order governed by Merchant + Passport terms

2. Navigation & Disclosure Statements

  • Paragraph 3.1: customer is dealing with Passport

  • Paragraph 3.2: Passport can correct pricing errors or cancel

  • Paragraph 3.3: Merchant handles payment

  • Paragraph 3.4: ownership transfers from Passport to customer

  • Paragraph 3.5: address restrictions

  • Paragraph 3.6: Passport may refuse orders

  • Paragraph 3.7: minors need guardian consent

  • Paragraph 3.8: Passport acts as agent to file customs documents, amend HS codes, pay duties/taxes, redirect shipments

3. Currency

  • Section 4 (currency selection and exchange rate variation)

4. Billing

  • Section 5 (billing rules tied to Merchant’s terms)

5. Shipping / Partial Fulfillment

  • Section 6 (multiple shipments, partial charges)

6. Chargebacks & Fraud

  • Section 7 (fraud protocols, address verification, voided transactions)

7. Customer Service & Returns

  • Section 8:

    • Merchant handles service

    • Passport may refuse returns due to restrictions

    • Instructions re: returns → credit notes between Merchant ↔ Passport ↔ Customer

    • Passport may recover import duties on return

    • Customer authorizes Passport to act on their behalf for customs returns

  • Section 9.1 (import/export compliance, embargoes, customer responsibility for knowing import laws)

9. Privacy (for Passport only)

  • Section 9.2 (Passport and Merchant data handling, de-identified analytics)

  • Section 9.3 (customer consents to electronic communication with Passport)

11. Modifications

  • Section 9.4 (Passport may change its terms anytime; customer must review terms at checkout)

12. Severability, Proceedings

  • Sections 9.5 and 9.6 (jurisdiction for Passport disputes → California)

13. Language

  • Section 9.7 (agreement drafted in English)

14. Definitions

  • Section 9.8, including:

    • “Member State,” “third country,” “Products,” “Product Prices,”

    • Definition of a “Qualifying Customer Order” (value thresholds: £135 / €150 rules)


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