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Glamnetic FAQs

1. Locate the Account Login Icon<ul><li style="font-size: 16px; text-align: left;">Go to the Glamnetic website homepage and find the Account Login icon (found at the top-right corner of the page) or click <a href="https://www.glamnetic.com/account/login?error=login_required" rel="noopener noreferrer" target="_blank">here</a>.</li></ul><img src="https://attachments.gorgias.help/zKB3oxwV017rkVOL/hc/0bVpA37lK92J5oEd/2024110618-6b0a2053-da45-49c3-a5ba-891e1fb8c941-screenshot%202024-11-06%20at%2010.55.38%E2%80%AFam.png" style="width: 692px;" class="fr-fic fr-dii"> 2. Log In to Your Account<ul><li style="font-size: 16px; text-align: left;">Click the Login icon, then enter your email and password to access your account.</li></ul><img src="https://attachments.gorgias.help/zKB3oxwV017rkVOL/hc/0bVpA37lK92J5oEd/2024110618-cfd77cee-e15b-485d-898e-710dedecf2ff-screenshot%202024-11-06%20at%2010.57.00%E2%80%AFam.png" style="width: 459px;" class="fr-fic fr-dii"> &#xA0;

1. Locate the Account Login Icon. 2. Log In to Your Account.

How do I log into my account?

My Account

How do I create my Glamnetic account?

How do I modify my address and name on my account?

How do I stop your marketing emails?

How do I unsubscribe from text messages?

Can I use more than one discount code?

Can I stack a discount code on top of the custom bundle builder discount?

Do discount codes work on bundles or kits?

What are the discount code exclusions?

How do I apply a discount code to my order?

Discount, Promotions and Exclusions

Shipping Information

How do I track my order?

What countries do you ship to?

What countries do you not ship to?

What are your shipping costs?

Do you offer expedited shipping?

How long does it take to receive domestic orders?

How long does it take to receive international orders?

Will I be charged duties/customs fees on international orders?

Canada Order Shipping and Tracking

Extend Shipping Protection

Where are you based?

Where is my order coming from?

How can I resolve an order that has been delivered to the wrong location?

Shipping and Delivery

How do I check the status of my order?

When will I receive my order?

How do I cancel my order?

How merged orders work?

How will the holidays or promotions affect the shipping time on my order?

Order Status

What payment methods do you accept?

What currency is the pricing on your website?

What platforms offer installment payment plans?

What is Shop Pay Installments?

Payment and Billing

Where do I submit my return request?

Who is eligible to use the Return Portal?

How do I use your return portal?

I’ve already returned my products, how do I get my refund?

Why was my international refund amount different than what I paid?

Where do I return my international order?

How much does it cost to return my order?

Returns and Refunds

Are Glamnetic gift cards available for purchase?

Nail Shapes & Measurement Guide

Where are your nails manufactured?

What materials are your nails made out of?

Are the nails vegan?

What is included in the nail kit?

I have very small/large nail beds, will your nails fit?

Are the nails customizable?

How long will the nails stay on?

How do I prep my nails for the press-ons?

How do I apply the nails?

How do I remove the press-on nails?

Can I reuse the nails?

What shape and length nails do we offer?

Can children use the press-on nails?

I have flat nail beds, will Glamnetic nails work for me?

Are your nails handmade?

Timeless Tones Collection

Siren’s Cove Collection

Happily Ever After Collection

Spring French Tip Collection 2.0

Hello Spring Collection

Love In Bloom Collection

The Solids: Vol. 4 Winter Opulence

French Tip Collection

Best of Press-Ons Gift Set Holiday Nail Kit

Snow Place Like Home Collection

Simply Spooky Collection

The Solids: Vol.3 Fall Forest Collection

Beetlejuice x Glamnetic

Moon Child Collection

The Solids: Vol.2 Summer Vivids

Destination Collection

Catching Feelings Collection

Harry Potter x Glamnetic

Glossy Collection

Summer Picnic Collection

Nail Collections

What’s a UV Gel Top Coat Topcoat?

How to apply a Topcoat on Press-On Nails?

Why use a UV Gel Top on Press-On Nails?

What color is the UV Gel Top Coat?

Do we need to cure this top coat with UV Light?

What is the best way to remove the top coat?

Can we remove the top coat once we apply it to the press-on nails?

What is the fill weight of the UV Gel Top Coat?

What are the ingredients UV Gel Top Coat?

Is the UV Gel Top Coat vegan and cruelty-free?

What is the expiration date of the UV Gel Top Coat?

Where should I store the UV Gel Top Coat?

Can I use a topcoat on decorated press-ons?

Will a topcoat damage my press-on nails?

What does it mean by no-wipe?

How often should I reapply the UV top coat to maintain its shine and durability?

Why is it important not to overload the brush when applying the UV top coat?

Why should I avoid getting the UV top coat on my skin during application?

UV Gel Top Coat

Handheld UV Led Lamp

How to use the handheld UV Led Lamp?

What type of plug does it come with the UV Led Lamp?

Is the UV Led Lamp safe to use?

What is included in the box of UV Led Lamp?

How many LEDs are on the UV Led Lamp?

What is the power consumption of the UV Led Lamp?

Does the UV Led Lamp have a timer?

What are the cautions and dangers of the UV Led Lamp?

What are the charging details of UV Led Lamp?

Timeless Tones Nail Decal Sticker

What is a Nail Decal Sticker?

What material are the Nail Decal Stickers made of?

What are the features and benefits of the Nail Decal sticker?

How to apply Nail Decal stickers?

Can I use the Nail Decal Stickers without any additional nail tools?

Should I apply nail glue to the back of the gem or pearl for longer-lasting wear?

How long can I expect the nail decal stickers to last once applied?

How many gems/pearls come in each sticker sheet?

Can I use Nail Decal Stickers on natural and press-on nails?

Can I use the Nail Decal Stickers on toenails?

What is the size of the Nail Decal Sticker?

Nail Decal Stickers

Nail Decal Tweezer

How to use the Nail Decal Tweezer?

What are the features and benefits of the Nail Decal Tweezer?

Is the Nail Decal Tweezer suitable for both beginners and experienced users?

What material is the Nail Decal Tweezer made of?

What’s the length and weight of the Nail Decal Tweezer?

What are the Removable Adhesive Nail Tabs made of?

What's included in the Removable Adhesive Nail Tabs?

What's the difference between the nail glue and the Removable Adhesive Nail Tabs?

How do you apply the Removable Adhesive Nail Tabs?

How do I remove the  Removable Adhesive Nail Tabs?

Can I use the Removable Adhesive Nail Tabs and the Nail Glue together?

Removable Adhesive Nail Tabs

What is the Press-On Nail Remover?

How do I use the Press-On Nail Remover?

What are the ingredients in the Press-On Nail Remover?

Press-On Nail Remover

What does our new Nail Strengthener do?

What are the features of the Nail Strengthener?

What are the ingredients in the Nail Strengthener?

How do I apply and remove the new Nail Strengthener?

Nail Strengthener

What is our Cuticle Nipper?

How do I use the Cuticle Nipper?

Cuticle Nipper

What is 7-in-1 Nail Buffer?

How do I use the 7-in-1 Nail Buffer?

What material is the 7-in-1 Nail Buffer made of?

Is the 7-in-1 Nail Buffer recyclable?

Can I use a 7-in-1 Nail Buffer on natural and press on nails?

Is the 7-in-1 Nail Buffer suitable for both beginners and experienced users?

Can I use the Nail Buffer without any additional nail products?

Can I use a 7-in-1 Nail Buffer on toenails?

7-in-1 Nail Buffer

Ultimate guide to applying and securing your Glamnetic Press-On nails

I'm having trouble removing my press-on nails—what should I do?

Understanding Green Nail Discoloration

Tips and tricks

Short Almond Nail Sizes

Short Squoval Nail Sizes

Short Oval Nail Sizes

Medium Almond Nail Sizes

Medium Coffin Nail Sizes

Medium Square Nail Sizes

Nail Sizes per Style

Nails

What are the ingredients in the Brush-On nail glue?

Is the nail glue vegan and cruelty-free?

Is there a difference between the Brush On glue and the glue in the kit?

Nail Glue

What style and length of lashes do you offer?

What are your lashes made of?

Where are your lashes manufactured?

How do the lashes adhere to my eye?

How many magnets do your lashes come with?

Which lashes come with the Invisible Magnet Technology?

Are your lashes reusable?

How do I take proper care of/clean my lashes?

How do I apply my lashes?

How do I remove the lashes?

How do I trim the lashes?

Can I wear mascara with the lashes?

Why we no longer offer Lash Anchors?

My lashes won’t stick to the liner, how do I get them to stick?

My inner/outer corners keep lifting, how do I prevent that?

One of the magnets fell off my lash, what can I do?

My lashes are too dramatic/short for my preference, how can I resolve this?

Troubleshooting

Magnetic Lashes

Product Questions

How do I log into my account?Updated 7 months ago