Extend Shipping ProtectionUpdated 16 days ago
Not sure which shipping-protection provider you purchased? Which provider does your order confirmation name? Please confirm that first. We need your answer before recommending a claims portal; do not choose between Redo and Extend links when the provider is unknown.
If you explicitly need the Redo portal: You can open the Redo Returns & Claims Portal now. Redo (Glamnetic Free Returns + Package Protection) uses this portal. Redo's portal rules determine whether and when you can submit a claim; opening it is not an eligibility decision.
If you explicitly need the Extend portal: You can open the Extend claims portal. Asking for this general link does not require assisted claim handling. The Extend coverage information below applies only to orders with verified Extend Shipping Protection.
A portal link does not confirm coverage, eligibility, submission or approval, waive the ordinary delivery remedy waiting period, or guarantee a replacement or refund. Provider rules and review determine the claim outcome and timing. If you want our team to assist with filing or managing a claim, we will verify the order, provider and existing claim before arranging that assistance.
Glamnetic + Extend™
For orders with verified Extend™ Shipping Protection, the information below explains how the provider's program works:
Extend™ coverage & benefits
● Worry-free shipping protection: Cover your package against loss, damage, and theft, so you're protected if your delivery is lost, damaged, or stolen.
● Hassle-free claims: With Extend, you’ll never have a deductible or fees. Simply file a claim with your email address or Extend Contract ID (eligibility and timing follow Extend's review and rules).
● Convenient support: Extend is always happy to help and has online support 24/7.
Read Extend’s Shoppers Guide to Shipping Protection for more information.
Does Extend work for international orders?
Extend currently only protects domestic (U.S) orders. For our international customers, if you have any questions, please feel free to reach out to us.
Why add Extend?
Extend provides affordable shipping protection with a modern, easy-to-understand process. Extend Shipping Protection protects your package en route; whether it’s a mixup on the truck, a mishandling from a shipping carrier, or it's stolen while you’re at work, you’re covered.
Easy claims, great service
Filing a claim with Extend is simple. Contact Extend online or by phone at (877) 248-7707. Extend will review your claim under its rules and, if approved, send you details on your next steps.
Start or track a claim HERE!
- Am I able to cancel my Extend shipping protection plan?
- You can cancel your Extend shipping protection plan if your order has yet to ship, but once it has, it cannot be canceled or refunded
- Does the Extend virtual card expire?
- Extend virtual cards remain active for one month, but there is no "use it or lose it" policy. If your card shows as expired, simply click to use it, and new credentials will be automatically sent to your email. Enjoy your balance whenever you're ready!